Delivery Methods and Terms運送方式及條款

本公司 重量不超過5 kg 或 最長邊超過60cm的產品,公司默認為 順豐速運SF express

發送貨物運往 (香港 /澳門) 地區


快速運送 : 需時約 (2 /5 /4) 個工作日(客人需支付額外運費)
標準運送 : 需時約 (4 /6 /9) 個工作日


*不包括重量超過5 kg  最長邊超過60cm的產品*
大型或重型物品付運 (GOGOVAN/公司貨倉運輸)


(1) 只付運往香港 :
(2) 必須使用升降機設施才能提供上落樓層/上門送貨服務


**公司貨倉運輸/GOGOVAN上門需另外收費**
*
若貨品無法進入升降機,或沒有升降機服務直達收貨單位樓層,貨品將安排於大廈地面完成交收*

一般送貨時間
約為3-5個工作日後,具體以客戶服務的安排及/或確認為準

大批量訂單或郵政服務出現情況時,可能將會多延遲3-5個工作日或以上
(上述資訊只適用作參考,所需時間按實際情況而定)

 

缺貨事項:
如訂單出現缺貨情況,缺貨商品將自動延期交付,並於商品補充後立即發送
收到商品後14天內(包括星期六日及公眾假期)
如訂單更改或退款將會以原有交易中相同的付款方法退回


如遇上假日季節或製造延遲時,可能會影響訂單發送時間,感謝您的理解和耐心等候

 


凡購買單車滿HKD$10,000 或以上, 均可享免費送貨服務。
如少於HKD$10,000,每張訂單需收取 HKD$200 - HKD$250 運費。 

 

送貨範圍包括香港島、九龍、新界 HKD$200運費

 

    -九龍:觀音山(沙田坳道往觀音廟方向)、鯉魚門海傍道、所有郊野公園範圍 

    -新界:北區 > 羅湖、沙頭角、沙頭角公路 至 孔嶺迴旋處以東、文錦渡、打鼓嶺、鶴藪 及 鹿頸。

    -元朗區 > 米埔、流浮山道 至 深灣路/天月路、上水馬草壟、坪輋路以北 至 九記士多 及 落馬洲。

    -屯門區 > 龍鼓灘 及 屯門龍門路西翠路止。

    -大埔區 > 大埔汀角路 忠誠盆館後、蓮澳 及 船灣 。

    -西貢區 > 北潭涌、海下灣、布袋澳、榕樹澳 及 大廟。

    -沙田區 > 上/下禾輋 及 花心坑。

    -離島區  ( 東涌馬灣及愉景灣除外 ) 

    *香港會議展覽中心、機場範圍、貨櫃碼頭、物流公司/中心、倉庫、酒店、收貨部等,

    *政府機構 ( 包括但不限於政府合署、警局 )、醫院、殯儀館 不設上門派送服務, 須請收件方在門口交收。

偏遠地區 :
愉景灣東涌及馬灣 HKD$250運費

 

    地址須客戶到指定地點交收, 例如唐樓地址於地下交收及村屋地址於村口交收。

1) 送貨時間 : 星期一至六 (勞工假期及特別地區除外)
於惡劣天氣天氣情況下 ( 例如八號或以上烈風 或 暴風信號或黑色暴雨警告生效時 ) 送貨服務暫停。
有關之訂單將於相關警告除下後有專人聯絡送貨安排, 敬請見諒。 

2)送貨服務不適用於升降機不能到達的樓宇, 到時通知客戶到地下取貨。
如該送貨大廈地點有任何升降機故障而未能正常運作, 本店將會聯絡顧客更改送貨日期。
如閣下或收貨人士未能於約定時間內收取已訂購之貨品,本店將保留權利向該顧客收取額外的送貨費用。
如有任何爭議,本店保留最終的決定權。 

3)商品顏色或會因電腦螢幕設定差異會略有不同,圖片僅供參考,具體以收到實物為準,產品不接受退換。

For products weighing up to 5 kg or with the longest side exceeding 60 cm, the company recognizes SF express as the default shipping method.

Ship to (Hong Kong / Macao) region


Express Shipping : Approx. (2 /5 /4) working days (customer has to pay extra shipping fee)
Standard Shipping : Approx. (4 / 6 / 9) working days


*Excludes items weighing more than 5 kg or with the longest side exceeding 60 cm*.
Shipping of Large or Heavy Items (GOGOVAN/Corporate Warehouse Transportation)


(1) Shipping to Hong Kong only.
(2) Floor loading/unloading/door-to-door delivery service must be provided with lift facilities.


**Corporate Warehouse Transportation/GOGOVAN Delivery will be charged separately**.
*If the goods cannot access to the elevator or there is no elevator service directly to the floor of the receiving unit, the goods will be arranged to be delivered on the ground floor of the building*.

Typical Delivery Time
Approx. 3-5 working days, subject to customer service arrangement and/or confirmation.

In case of large volume order or postal service situation, there may be an additional delay of 3-5 working days or more.
(The above information is for reference only and the time required will depend on the actual situation)



Out of Stock:
If an order is out of stock, the delivery of the out of stock item will be delayed and the item will be shipped as soon as it is replenished.
Within 14 days of receipt (including Saturdays, Sundays and Public Holidays).
If the order is changed or refunded, the same method of payment as in the original transaction will be used.


If there is a holiday or manufacturing delay, it may affect the delivery time, thank you for your understanding and patience.



Free delivery service is available for any purchase of HKD$10,000 or above.
If less than HKD$10,000, a shipping fee of HKD$200 - HKD$250 per order will be charged.



Delivery area includes Hong Kong Island, Kowloon, New Territories HKD$200 shipping fee



-Kowloon: Kwun Yum Shan (Shatin Pass Road towards Kwun Yum Temple), Lei Yue Mun Praya Road, all country parks.

-New Territories: North > Lo Wu, Sha Tau Kok, Sha Tau Kok Highway to east of Hung Leng roundabout, Man Kam To, Ta Kwu Ling, Hok Tau and Luk Keng.

-Yuen Long > Mai Po, Lau Fau Shan Road to Shum Wan Road/Tin Yuet Road, Ma Tso Lung in Sheung Shui, north of Ping Che Road to Kau Kee Store and Lok Ma Chau.

-Tuen Mun > Lung Kwu Tan and Sai Tsui Road, Lung Mun Road, Tuen Mun.

-Tai Po > Behind Chung Shing Poon Kong, Lin O and Plover Cove, Ting Kok Road, Tai Po.

-Sai Kung > Pak Tam Chung, Hoi Ha Wan, Po Toi O, Yung Shue O and Tai Temple.

-Sha Tin > Sheung/Ha Wo Che and Fa Sum Hang.

-Outlying Islands (except Ma Wan and Discovery Bay in Tung Chung).

*Hong Kong Convention and Exhibition Center, Airport area, Container Terminals, Logistics Companies/Centers, Warehouses, Hotels, Receiving Department, etc.

*Government organizations (including but not limited to Government Offices, police stations), hospitals, funeral parlors Door-to-door delivery service is not available, please ask the consignee to collect the goods at the door.

Remote areas.
Discovery Bay, Tung Chung and Ma Wan HKD$250 delivery fee



Address: Customer should collect at designated location, e.g. G/F for tenement address and village entrance for village house address.
1) Delivery time: Monday to Saturday (except labor holidays and special areas).
Delivery service will be suspended during inclement weather conditions (e.g. gale or storm signal No. 8 or above or black rainstorm warning is in force).
Please note that delivery arrangement will be made after the relevant warning is removed.

(2) Delivery service is not applicable to buildings that cannot be reached by elevator, customers will be informed to pick up the goods on the ground floor.
If there is any elevator failure at the delivery location, we will contact the customer to change the delivery date.
We reserve the right to charge the customer an additional delivery fee if you or the recipient fails to collect the ordered goods within the agreed time.
In case of any dispute, our decision is final.

(3) The color of the product may vary slightly due to the difference in computer screen settings, the picture is for reference only, the actual product to be received shall prevail, the product does not accept returns or exchanges.