VIP Membership

如何成為VIP會員?
只要單次消費滿
HK$1,000.00,即可成為VIP會員!立即登記/登入購物!
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VIP會員計劃條款及細則

(活動生效日期:20202月10)
香港單車專門店依據本條款提供服務予本公司的VIP會員。當VIP會員完成註冊手續時,即表示已閱讀、瞭解並同意接受本條款之所有內容。本公司有權於任何時間更改本條款之內容,修改後的條款內容將公佈本公司網站上,而不會個別通知VIP會員。VIP會員於任何變更後繼續使用本服務時,視為VIP會員已閱讀、瞭解並同意接受該等修改或變更。若不同意本條款的任何約定或修訂的條款,VIP會員應立即停止使用本服務。
(Availability Date: 10,February,2020)

The Bicycle Shop H.K. provides services in accordance with this terms and conditions. After members complete VIP membership registration process, it indicates that members have read, understood and agreed to accept all the terms and conditions of this service and fully accept existing and future derived services and contents of this service. The Bicycle Shop H.K. has the right to amend or change the terms and conditions of this service at any time. The amended terms and conditions of this service shall be published on the internet. The Bicycle Shop H.K. will not individually inform each member about any change of the service terms. If a member continues to use this service after any amendment or change of the terms and conditions, it is considered that the member has read, understood and agreed to accept such amendment or change. If a member does not agree with the aforesaid amendment or change to the terms and conditions of this service or does not accept any of the terms and conditions of this service, the member should immediately stop using this service.

 

VIP會員登記

  1. 你可以在香港單車專門店網上商店單次購物滿港幣$1000保留單據即可電郵至support@bicycleshophk.com申請註冊成為VIP會員。
    *上述所指的消費金額為扣除已使用的購物優惠券、購物禮券、Cash Dollar購物抵用金回贈及其他折扣優惠,並於訂單中可退貨/換貨期屆滿後的帳單總額。

         -**訂單需已完成送貨及可退貨/換貨期屆滿後方算完成訂單。顧客可從訂單紀錄中查看訂單狀態。

(例如: 417日完成送貨,可退貨/換貨期為「不可退貨」,訂單紀錄顯示為「已處理的訂單」,VIP會員會籍將於418日生效。)

(例如: 317日完成送貨,可退貨/換貨期為14日,顧客於331日或之前沒有為該訂單進行退貨/換貨活動,而訂單狀態顯示為已處理的訂單,VIP會員會籍將於41日生效。)

  1. 本公司收到電郵後,會提供網上表格給予客戶,客戶填寫所有資料並提交後,本公司會於7個工作天內完成你的申請。
  2.  冊時,VIP會員須提供正確的資料。若VIP會員提供任何錯誤的資料、或欠缺必須的資料時,本公司有權暫停或終止該VIP會員的會藉而不會作另行通知。
  3. 成功註冊後,本公司將根據你於會員申請表格的選擇,郵寄你的VIP會員卡到你提供的電郵地址。
  4. 每位VIP會員僅能註冊登錄一個帳號,不可重複註冊登錄。
  5. VIP會員有責任向本公司維持並更新個人資料,並確保其提供的資料之正確性。
  6. 此計劃適用於十八歲或以上人士。若你未滿十八歲,取得父母或監護人的同意。
  7. 註册成為VIP會員後,可開始享用VIP會員權益及優惠。會籍永久有效。
  8. VIP會員制度不適用於香港單車專門店門市。
  9. 香港單車專門店網上商店保留單方面拒任何申請的權利

 

Member Registration

  1. Customers are qualified to register as our members on any single net spending of HK$1000 or more at The Bicycle Shop H.K web store. Please keep your purchase invoice and send email to: support@bicycleshophk.com for VIP membership application.
    *"Accumulated spending" mentioned above refers to the total billed amount net of coupon, gift voucher, used Cash Dollar Cash Rebate & other discount offers

          - ** Final Order completed after delivery completed and return or to exchange period expired.
          Customers can check the status in
Order History.      

  1. We will provide online application form to you once received your request. After you completed and submitted the application form, we will complete your application within 7 working days.
  2. Each member shall provide accurate, update and complete information. If a member provides any incomplete or false information, fails to provide information by following instructions or does not provide necessary information, The Bicycle Shop H.K. has the right to suspend or terminate the member’s account and any service related to this VIP membership programme without notification.
  3. After successful registration, we will either post the VIP membership card to your provided Email address .
  4. Each member is only allowed to have one VIP membership and shall register one account only.
  5. Member is under duty to maintain and update their personal information in order to ensure its accuracy and completeness.
  6. his VIP membership programme is applicable to customers who are 18 years of age or above. If customer is under 18 years of age, customer shall not use this services unless customer has legal parental or guardian consent to accept these terms and conditions and are fully able to abide by them.
  7. Upon account activation, you will be registered successfully as member to enjoy members’ privileges and offers. The VIP membership is permanent.
  8. This VIP membership system is not applicable at The Bicycle Shop(H.K) retail department.
  9. The Bicycle Shop H.K. reserves the right to reject any VIP membership application.

 

VIP會員優惠、現金回贈獎賞(購物抵用金)、生日禮遇和VIP會員活動

在會籍有效期內,VIP會員可以享有以下優惠︰
VIP會員優惠
1. 本公司VIP會員可以憑香港單車專門店網上商店VIP會員咭於會籍有效期內,在享正價貨品及維修費9折優惠 (HK$10000或以上的單車除外)。在香港單車專門店網上商店(www.bicycleshophk.com)購物時,只需要輸入VIP會員卡編號作為優惠代碼,亦可獲上述的折扣優惠。
2, VIP會員優惠,不可以與其他優惠一起使用。
購物抵用金積分獎賞
1. 每當VIP會員在香港單車專門店網上商店購物,只需要輸入個人的VIP會員卡編號作為優惠代碼,亦可獲上述的獎賞。購物抵用金將於你購物後7個工作天內錄入你的賬戶內。購物每滿港幣$100元(以折實結賬價計算),可獲 1分購物抵用金。
2. 購物時,若使用本商店的現金券或折扣優惠,所得之購物抵用金以折實後的實際付款金額計算。
3. 購物抵用金之有效期以年度計算,每年度由1月1日至12月31日。購物抵用金生效期由申請表提交日起計2個自然年,即如於2020月9月28日提交VIP會員申請表格,其購物抵用金將於2021年12月31日終結。購物抵用金有效期過後,購物抵用金將會喪失並歸零。
4. 購物抵用金只適用於個人,不可將其轉移給他人。
5. 購物抵用金可以用來兌換現金折扣優惠(每1購物抵用金當作港幣1元現金付款)。
6. 購物抵用金不可兌換現金。
7. 如你的貨品獲安排退款,你在該次購物所獲得之購物抵用金將會在退款時同時扣除及作出調整;如你於使用購物抵用金兌換指定物品或現金折扣優惠購物後而獲得退貨,本公司將在退貨時調整你的VIP會員咭內的購物抵用金。
8. 如有任何爭議,本公司保留最終決定權。

生日禮遇
1.VIP會員於生日月份持有效會籍,在網上商店購買任何產品 ,可獲贈一件指定商品(生日禮物)。

VIP會員活動
1. 本公司會定期舉行騎單車活動,持有有效VIP會員卡的VIP會員可享有參加優惠。
2. 到達集合地點後需出示VIP會員卡及身份証確認身份。
3. 如該活動參加人數太多,本公司將以抽籤或其他方法決定參加者名單,並發出確認電郵。如申請人於報名時段結束後五個工作天內仍未收到確認電郵,有關的申請當作落選,本公司將不作另行通知。
4. 報名後,若參加VIP會員或其親友(如有)因私人事宜需取消報名,必須於活動舉行前兩天以電郵通知:support@bicycleshophk.com。若缺席活動而未有於活動前兩天通知本公司,本公司有權收取是次活動的費用。
5. 出席活動VIP會員必須與報名表上的資料相符,否則本公司保留取消該客人參加是次活動的權利。
6. 參與活動的VIP會員如遇上任何意外而導致的傷亡或財物損失,本公司概不對該傷亡或財物損失負責。本公司建議參加者自行購買所需之各項保險。
7. 如遇本公司不能控制之特殊情況 (如天災、戰爭、政變、天氣惡劣、颱風影響、罷工等),本公司將有權在沒有預先通知的情況下延長,縮短或取消是次活動。
8. 注意事項:若在活動進行前宣佈即將懸掛、又或在活動前二小時仍懸掛三號或以上颱風訊號或黃、紅、黑色暴雨警告,當天活動便取消。

 

Member Special Offers, Bonus Point, Birthday Privilege and Member Activities

During the VIP membership period, member can enjoy the below offers:

Member Special Offers
1. Member can enjoy 10% off for the purchase and maintenance in The Bicycle Shop H.K. web store(www.bicycleshophk.com) when you enter their VIP membership no number as promotion code. (Except for bicycles of HK$10000 or above)
2. VIP membership benefits cannot be used in conjunction with any other promotional offers.
Cash Dollar
1. With the valid VIP membership card, member will gain 1 Cash Dollar for every net HKD$100 spending. For the purchase on our web store (www.bicycleshophk.com), member can enter the VIP membership number as promotion code and entitle the same special offer on our website. Cash Dollar will be input into member’s account within 7 working days.
2. For the purchase with coupons or discounts, those discounted amount will not be calculated into the Cash Dollar. All Cash Dollar will only be calculated based on the actual net spending.
3. VIP membership Cash Dollar effective period counted base on calendar year, which is from 1st January to 31st December. A VIP membership Cash Dollar effective period is the end of the second calendar year. For example, if your VIP membership application on September 28, 2020, your VIP membership Cash Dollar effective period is till 31st December 2021. Once the VIP membership Cash Dollar is expired, remaining bonus point will be forfeited.
4. Cash Dollar is personal and is not transferable nor assignable to the others.
5. Cash Dollar can be redeemed for Cash Discounts (Every 1 Cash Dollar can be redeemed for HKD$1 in a purchase.)
6. Cash Dollar cannot be redeemed for any cash
7. If you are entitled to a refund in relation to any goods or services purchased by using Cash Dollar (whether in partial or full settlement for the purchase); for any return of the redeemed product which is accepted by us, relevant adjustments will be made to the Cash Dollar in your VIP membership account.
8. Should any disputes arise, the decision of The Bicycle Shop H.K. shall be final.

Birthday Privilege
1. Member will receive a selected item as a birthday gift in the birthday month by coming to our web store (www.bicycleshophk.com) and purchasing any products.

Member Activities
1. The Bicycle Shop H.K. will have regular cycling activities. Members can enjoy special discounts for the activities.
2. In the activities, member shall present their VIP membership card and ID card to verify the identity at the gathering point.
3. If the applications exceed the quota, the quota will be allocated in the form of balloting or any appropriate methods decided by us, and a confirmation email will be sent to all selected participants. If member does not receive our confirmation email within 5 working days after application deadline, it means the application is fail and no notice will be made.
4. If there is any cancellation need to be made by member after successful enrollment, member need to send an email to below email address: support@bicycleshophk.com and inform us such arrangement at least two days in advance. If member is absent without any prior email notice with at least two days in advance, we reserve the right to claim

the remaining charge for the activities.
5. The participants who attend the member activities must be the same person with the application form, or we will reserve the right to reject the participants for the activities.
6. We are not liable for any personal injury or property damage which may arise from these activities or related to these activities. We highly recommend any participants to acquire their own insurance plan according to their needs.
7. In exceptional circumstances beyond the control of The Bicycle Shop H.K., including but not limit to the event of an Act of God, war, riot, civil commotion, acts of terrorism, compliance with any law or government order, rule, regulation or direction, accident, adverse weather, strikes, hostilities, etc., we reserve the right, before or after departure, to cancel/replace or to shorten/lengthen the activities without prior notice.
8. Special attention should be paid to the weather forecasts. Member activities will be cancelled if Amber/Red/Black rainstorm will be issued, or a tropical cyclone signal will be hoisted or is still effective 2 hours before the activities.

遺失VIP會員咭
1. 如你遺失你的VIP會員咭,你應立即電郵至︰support@bicycleshophk.com聯絡本公司進行報失。你在遺失VIP會員卡至報失期間所蒙受之損失,本公司概不負責。
2. 如你要補發VIP會員咭,本公司將收取港幣$50費用。
3. 本公司會將你餘下之購物抵用金轉到你新的VIP會員咭,購物抵用金記錄將以本公司持有的資料為準。

Lost VIP membership card
1. If you lose your VIP membership card, you should notify us immediately by sending email to: support@bicycleshophk.com to report for VIP membership card lost.. We shall not be responsible for any loss (including Cash Dollar) suffered by you in relation to your lost card.
2. We will charge HKD$50 administration fee for a replacement card.
3. We will transfer the remaining Cash Dollar to your new card according to our system record solely.

 


取消會籍
如你想取消你的會籍,請你電郵至︰support@bicycleshophk.com聯絡本公司取消會籍並寄回你的VIP會員卡到本公司的門店(香港單車專門店,香港上水新豐路27號地下)。你將會喪失儲存於你的VIP會員咭的購物抵用金,你的VIP會員資格亦會即時被終止。

VIP membership Termination
Members may terminate their VIP membership by sending email to: support@bicycleshophk.com regarding VIP membership termination request and returning your VIP membership card to our local store (The Bicycle Shop H.K., G/F, 27 San Fung Avenue, Sheung Shui, N.T., Hong Kong). Any outstanding Cash Dollar will be forfeited, your VIP membership will be terminated.

規管法律
這些條款及細則受香港特區法律規管。

Law and Regulations
Above terms and conditions comply fully with Hong Kong SAR law and regulations.

 

收集個人資料聲明
1. 若你要申請成為本計劃之VIP會員,你必須向本公司提供你的全面及準確的個人資料。若你未能提供所需的指定個人資料,本公司或無法為你提供服務。
2. 本公司會將你的個人資料保密處理。本公司有關收集、使用、保存、披露、轉移、保密及查閱個人資料的政策及常規,均符合香港法例規定。
3. 你向本公司提供的個人資料可由本公司使用及保存作為:
i. 處理你的VIP會員申請
ii. 向你提供此VIP會員計劃之服務
iii. 本計劃的正常管理、運作及保養
iv. 定期為你提供訊息、服務,或改善現有服務
v. 進行數據排序及分析,使本公司能理解你的特點及購買行為,向你提供更符合你需要或感興趣的零售產品或服務
vi. 調查投訴、備受懷疑的可疑交易及研究服務改善措施
vii. 防止及偵測罪行
viii. 根據法例作出披露
4. 本公司會使用你的個人資料在下列有關事項向你作直接促銷用途:
i. 由本公司或參與商戶提供的優惠及推廣
ii. 本公司聯同第三方商戶及第三方服務供應商向VIP會員提供的服務
iii. 請注意:除非取到你的同意,否則本公司不能如上述般使用你的個人資料
5. 你保留以下的權利︰
i. 查核本公司是否持有你任何個人資料
ii. 查閱本公司持有你個人資料
iii. 要求本公司更正任何不正確的個人資料
iv. 確定本公司就個人資料採取的政策及常規,以及本公司持有的個人資料之類別
v. 可以要求不再收到直接宣傳資料
vi. 如欲提出任何上述的要求,請致函下列地址:香港單車專門店,新界上水新豐路27號地下 或 電郵至support@bicycleshophk.com提出上述要求
6. 根據有關條例,本公司有權對查閱個人資料的要求收取合理的處理費用,每次為港幣50元正。

Privacy Policy Statement
1. We collect your Personal Data when you register as a member or user of our services on the website and/or other channels. If you failed to supply such personal data required, we may be unable to provide the services to you.
2. In relation to the collection, use, retention, disclosure, transfer, security and access of personal information, those are all made in compliance with and in accordance with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong).
3. All the personal information provided by you to us and all information relating to your VIP membership with us may be used and retained by us for all or any of the following purposes:
i. processing your application for VIP membership;
ii. providing you with the services under our VIP membership program;
iii. management, operation and maintenance of our VIP membership program;
iv. providing you with specially selected offers, promotions and benefits by us and/or any member of The Bicycle Shop H.K., and designing new or improving existing goods and/or premiums and/or services provided by us and/or any member of us;
v. statistical analysis and/or research in relation to marketing of goods and/or premiums and/or services by us and/or any member of us;
vi. investigation of complaints or suspicious transactions;
vii. prevention or detection of crime;
viii. disclosure as required by applicable laws and/or rules;
4. With your consent or indication of no objection, we will use your Personal Data for direct marketing to you in relation to offers and promotions from:
i. us, our Affiliates and/or our Subsidiaries;
ii. third party merchants that we cooperate with to provide benefits to you in relation to the following types of products or services:
iii. Please note that we cannot use your personal data unless we have received your consent.
5. You have the right to:
i. check whether we hold any of your personal data;
ii. access your personal data held by us;
iii. require us to correct any personal data which is inaccurate;
iv. ascertain our policies and practices (from time to time) in relation to personal data and the type of personal data held by us;
v. opt out from receiving direct marketing materials from us at any time.
vi. Any request in relation to the above shall be in writing (sent by post or email) and address to: The Bicycle Shop H.K.. G/F, 27 San Fung Avenue, Sheung Shui, N.T. or by sending email to support@bicycleshophk.com for these request.
6. In accordance with the Ordinance, we have the right to charge you a reasonable fee for processing any personal data access request, which is HK$50 per time.

 

免責聲明
1. VIP會員換領之獎賞商品具備可用商售品質,本公司並不就獎賞商品的合用性作出任何保證或聲明或更換。
2. 互聯網上的數據傳輸不可保證為完全安全。儘管本公司致力保護該資料,但因雙方各郵件、檔案或資料傳送或儲存失敗、遺失或錯誤等所致之損害,本公司不負賠償責任。
3. 本公司不保證本服務之網頁、伺服器、網域等所傳送的電子郵件或其內容不會含有電腦病毒等有害物,亦不會因本計劃之任何網上活動而散播電腦病毒或對各VIP會員之電腦系統造成損害而負責。
4. VIP會員可自行酌情決定獲取資料的方式,而且一切風險應自行承擔。如在網絡下載資料而引致其電腦系統遭受任何損害或數據損失,須由VIP會員自行負責。
5. 如對本計劃有任何爭議,本公司保留最終決定。

Notice on Disclaimer and Limitation of Liability
1. The rewards items redeemed by member may or may not be in merchantable quality or meet member's expectations in any way. Neither does The Bicycle Shop H.K. make any warranty or representation or replacement as to the merchantability, suitability of the reward for the member's purposes or fitness for use of the Reward redeemed by the Member.
2. You agree that no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Any information which you transmit to us is transmitted at your own risk.
3. None of The Bicycle Shop H.K. or any information provider warrants or represents that the online services and the information are free from virus or other destructive features which may adversely affect the member's hardware, software or equipment.
4. Any material downloaded or otherwise obtained through the Internet is done at member's own discretion and risk and that member will be solely responsible for any damage to member's computer system or loss of data resulting from such download.
5. In case of any dispute arising from the programme, the decision of The Bicycle Shop H.K. shall be final.


其他
1. 本公司會以合理的努力確保支援此計劃的系統正常運作。由於此計劃是依靠通訊網絡、電網等非受本公司控制的系統運作,故本公司不能保証此計劃能不間斷地運作
2. 任何VIP會員優惠、活動及購物抵用金都只是對VIP會員個人有效,並不能轉讓他人。
3. 本公司會不時向你提供最新的VIP會員消息及產品資訊。
4. 如本公司終止此VIP會員計劃,本公司將於本公司的網上商店/社交媒體發出不少於一個月的通知。
5. 若你違反或本公司有理由相信你違反了這些條款及細則,本公司有權暫停或終止你的VIP會員資格。
6. 篡改VIP會員咭上的資料可以是一項刑事行為。對於任何曾經篡改的香港單車專門店VIP會員咭賬戶,本公司一概不會承認任何交易、優惠及獎賞,亦有權向你索取及收回因此而蒙受之損失及合理的賠償。
7. 若懷疑帳號遭盜用,請立即電郵至︰support@bicycleshophk.com聯絡本公司。在此其間所引致之損害,本公司不負任何責任。

Others
1. As this Scheme operates through systems which rely on communication networks, electricity networks, etc., which may be beyond our control, we cannot always ensure that this scheme operates at all times. However, we will make all reasonable efforts to ensure our system supports the operations in connection with this scheme.
2. Cash Dollar or any kind of targeted offers, special offers and benefit are personal to an individual member and cannot be transferred. You should not transfer your VIP membership's benefits to any other person.
3. We may, from time to time, communicate with you about VIP membership news and product information.
4. If we are going to terminate this programme, we shall give you at least one month notice on The Bicycle Shop H.K. website or social media.
5. Without prejudice to our other rights at law or otherwise, we reserve the right to terminate your user registration and account without reference to you and/or deny you access to our service if we believe that you are in breach of these Terms and Conditions.
6. You must not tamper with the data recorded in your VIP membership card or VIP membership account in any way, which may be a criminal offence. We will not honour transactions and any benefits, including Cash Dollar if your VIP membership card/account has been tampered with. We have the right to claim and recover reasonable costs, expenses, losses and damages suffered or incurred by us or our partners because of your altering or interfering, or allowing a third party to alter or interfere, with the data in your VIP membership card/account.
7. If you feel or suspect any misappropriated or unauthorized use of your account, you must notify us immediately by sending email to support@bicycleshophk.com for such issue. The Bicycle Shop H.K. shall not be responsible for any loss suffered by you in relation to any unauthorized use of your account.