Shipping & Returns

條款與細則
 
爲使買家有一個方便愉快的網購體驗,本平台提供多種送貨方式。買家可選擇以郵寄的方式或親臨指定的經銷商購物。
 
郵寄送貨
本平台*大部分產品可以本地平郵方式送貨。收到訂單後,本公司承諾於三天內處理訂單,並會確保貨物寄送前的質量,因此寄送貨品不設退換貨服務,買家需審慎選購及需自行承擔寄送風險。
 
運費相關
顧客在本平台*購物滿HKD$100免郵費,體積及重量較大並不適宜郵遞之貨品除外。偏遠及離島地區並不包郵。如欲寄送偏遠地區,需另付郵遞附件費。郵遞附件費將會與接受訂單後通知買家。
 
指定的經銷商
買家可選擇到不同的指定經銷商選購貨品。貨品將會於7個工作天內送抵店鋪,貨品抵達店鋪後將會以電郵通知閣下。
 
*因涉及安裝問題,因此單車及車架並不能以郵寄方式送貨,顧客需到指定的經銷商取貨。
 
如有任何爭議,香港單車專門店保留最終決定權。
 
所有貨品不設退換貨服務。貨品於寄送前會先確保質量。因此買家需審慎選購及需自行承擔寄送風險。
 
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Terms and Conditions
 
We have provided different delivery periods for our clients. Clients can either choose local mail delivery or pick up at designated bicycle stores.
 
Local Mail Delivery  
*Most of our products can be delivered by mail. After receiving the order, we will process it within 3 working days and ensure the product quality before it will be sent. Return of the products will not be accepted. Customers have to be cautious about their purchasing decision and bear any risk of delivery. 
 
Delivery Charges
*Customers who spend HK$100 or above can enjoy a free delivery. Customers do not need to bear delivery charges except for those large and heavy products which are not suitable for mail delivery. Delivery to remote districts and outlying Islands will be charged an extra delivery fee. Delivery fee will be confirmed after the order is placed by the client.
 
 
Designated Bicycle Stores
Customers can pick up products at any designated bicycle stores. The products will be delivered to the store within 7 working days. We will then send arrival  notice via e-mail to customers. 
 
*Due to installation problem, complete bicycles and framesets cannot be delivered by mail. Customers have to pick up the ordered bike at designated bicycle stores.
 
The Bicycle Shop (H.K.) reserve the right of final decision in case of dispute.
 
Return of the products will not be accepted. Product quality will be ensured  before the products are sent. Customers have to be cautious about their purchasing decision and bear any risk of delivery.